Cannot log in or locked out of your Timi Slots account? Don’t worry—this guide helps you resolve all common login and account issues, from missing OTPs to password resets and locked accounts. Get back to spinning in minutes!
1. OTP Not Received?
If you don’t receive the OTP on login:
- ✅ Confirm the registered mobile number is correct
- ✅ Check your device’s signal and network
- ✅ Request OTP again and wait 2–3 minutes
- ✅ Clear any SMS filter apps that block messages
- ✅ If still missing, contact Timi Slots support immediately
2. Forgot Your Password?
Use the Forgot Password feature:
- Open Timi Slots app or site
- Click “Forgot Password”
- Enter your registered mobile number
- Receive OTP, then enter new password
- Log in using the new credentials
3. Account Locked or Banned?
Your account may be locked due to:
- ❌ Multiple incorrect login attempts
- 🚨 Suspicious activity or policy violation
🔄 What to Do:
- Contact support via WhatsApp/chat
- Provide your username/mobile, and any error message
- Wait for verification—lockouts are often reversed within a few hours
4. Verification (KYC) Problems
If KYC (CNIC/mobile verification) failed:
- Ensure your CNIC photo/scan is clear and valid
- Your mobile number matches the one on the CNIC
- Upload legible verification documents
- If still failing, message support with your full name, username, and screenshots
5. Third-party Login Issues
Issues using Google or Facebook login?
- Uninstall and reinstall the app
- Clear cache/data (Settings → Apps → Timi Slots → Clear Data)
- Try a different login method (mobile + OTP)
- Re-login to your third-party account before accessing the app again
6. App Crashing on Login?
If the app crashes upon login:
- ✅ Update to the latest APK from timi-slots.pk
- ✅ Clear app cache or reinstall the app
- ✅ Reboot your device
- ✅ Use a device with Android 6.0+ and at least 2 GB RAM
Still crashing? Share crash screenshots/logs with support.
7. Support Message Checklist
When contacting support, include:
- Username / User ID
- Registered mobile number
- Error message screenshot
- Issue timestamp and date
- The platform (Android, Web) you’re using
Example:
yamlCopyEditUsername: timiPlayer2025
Issue: OTP not received after 2 attempts
Mobile: 03XX-XXXXXXX
Time: July 1, 2025 – 9:15 PM
Platform: Android, version 2.3.1
8. Tips to Avoid Future Issues
- ✅ Keep Android updated
- ✅ Maintain strong mobile signal
- ✅ Save your password securely
- ✅ Reinstall/update the APK regularly
- ✅ Use in-app or password-manager tools for login
FAQs
Why didn’t I get an OTP?
Check network, register number, and wait a few minutes before retrying.
My account got locked—what now?
Verify your ID via support; lockouts are resolved quickly if guidelines were followed.
Can I change my registered mobile number?
Yes—contact support with verification and new details.
App keeps crashing when logging in?
Clear cache/reinstall, update Android, or contact support with logs.
Final Thoughts
Login issues can be frustrating—but they’re easily fixable with OTP troubleshooting, password reset, or support-based recovery. By following the steps above and contacting Timi Slots support with clear info, you can regain access fast and continue playing securely.